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For all residents of Genesis Housing Association

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Category: Service Charges

The riddle of the disappearing paladins, Veolia, and NHG not paying bills (1)

November 15, 2019 admin Issues/campaigns, Service Charges

The riddle of the disappearing paladins, Veolia, and NHG not paying bills (1) “Paladin, Paladin, Where do you roam………?” Those of you of a certain

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Update on where we are with unfair service charges

October 30, 2019 admin Negotiations, Service Charges

Update on where we are with unfair service charges NHG made lots of promises during the merger – one of them was about service charges.  You

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Send in your observations about the new repair service NHG are planning!

June 17, 2019 admin Negotiations, Service Charges

You may have received a letter from NHG entitled: S.20 Landlord and Tenant Act 1985 Don’t ignore it! It is the first stage of NHG

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Qualifying Long term Agreements (QLTA) – the dangers!

June 5, 2019 admin Issues/campaigns, Service Charges

Qualifying Long term Agreements (QLTA) – the dangers! Are you aware that once a QLTA is in place, this removes residents rights to get quotes

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NHG refunds £85,000 in service charges as it threatens other residents with seizure of their homes and leaves elderly residents without services

September 26, 2018 admin Service Charges

  Notting Hill Genesis (NHG) has been forced to refund £85,000 service charges to  residents in Maida Vale (1) while in Wembley it threatens to

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NHG threatens to take leaseholders flats unless they pay service charges arrears which are in dispute. 

September 25, 2018 admin Service Charges

  NHG is threatening to take leaseholders’ flats unless they pay extortionate service charge arrears – which are in dispute.  This is a serious threat

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Withholding service charges and other leaseholder issues

September 2, 2018 admin Leaseholders and shared owners, Service Charges

PLEASE NOTE THIS IS NOT LEGAL ADVICE! You must seek legal advice on these issues. Withholding service charges is a dangerous game leaving residents wide

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7 September. Deadline for evidence to the Select Committee Enquiry on leasehold reform!

September 1, 2018 admin Service Charges

For all Genesis leaseholders and shared owners In case you are not aware of this important opportunity to submit evidence to the select committee enquiry

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NHG backs down over phoney service charges. Remember the CC on your e mails!

August 29, 2018 admin Service Charges

From a resident: “For years now I have gone through repeated rituals with Genesis. They would apply service charges for services that I don’t receive

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Fighting service charges. The ‘suitcase on wheels’ technique.

August 29, 2018 admin Service Charges

A resident of Genesis explains an interesting technique for dealing with service charges which are unfair: “A few years ago, we discovered that service charges

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My service charge battle with Genesis in 2015. A tenant’s tale.

June 11, 2018 admin Service Charges

In 2015, I did actually withhold the £10 weekly surcharge they initially imposed to cover their deficit. This was the £10 they imposed to cover

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Getting information on service charges. Landlord and Tenant Act 1985

May 4, 2018 admin Service Charges

Getting information about your Service Charges Why is it that my service charges are higher than my neighbours although we must get the same services? 

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Issues of concern to residents

  • Our negotiations in 2019 with NHG appear to be bearing fruit. Secure tenants get rent cuts we negotiated with NHG in 2019. But watch out! NHG are about to attack assured tenants!
  • External cyclical works only every 7 to 15 years. Is this a breach of tenancies and contracts?
  • Massive pay increases for the Executive Team of NHG. And rent rises of 1% above the rate of inflation for assured tenants from April 2020.
  • NHG snooping on residents (3). It turns out that only NHG tenants face intrusive questioning. 
  • The riddle of the disappearing paladins, Veolia, and NHG not paying bills (2). The real problem is that NHG never pay any penalty for their mistakes.

Service Charges

  • The riddle of the disappearing paladins, Veolia, and NHG not paying bills (1)
  • Update on where we are with unfair service charges
  • Send in your observations about the new repair service NHG are planning!
  • Qualifying Long term Agreements (QLTA) – the dangers!
  • NHG refunds £85,000 in service charges as it threatens other residents with seizure of their homes and leaves elderly residents without services

Genesis Residents

2 days ago

Genesis Residents

Great new independent website by shared ownership campaigner at @sharedownershipresources. What you wish the sales office had told you before you were conned!
www.sharedownershipresources.org/so-faqs/
...

FAQs

sharedownershipresources.org

Shared ownership is a complex tenure, subject to ongoing reform. And housing providers may have different policies, so what's true for one shared ownership home may not be true for another. Approach these FAQs as
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Anthony Gerard

3 weeks ago

Anthony Gerard

Good morning. I hope someone can help me.

My mother, Madeleine, wants to purchase her flat in W11 that she has occupied, as a tenant, since 1979.

Her landlord is Notting Hill Genesis Housing Association, prior to the merger they were Genesis Housing Association and prior to that Paddington Churches Housing Association.

I contacted NHGenesis recently on her behalf and was told:
"Thanks for your enquiry about buying your home. Unfortunately it isn’t eligible for Right to Acquire. In order to be eligible for RTA, we needed to acquire it after 1 April 1997 using a certain type of funding but as we acquired yours before then, we are not able to sell it.

Should the government ever introduce the new legislation on Voluntary Right to Buy, it is likely that your Mum may be able to buy her home – if she were able to secure a mortgage on the property - however we have no information about if or when this may be"

DOES ANYONE KNOW IF THIS IS TRUE?

A local solicitor wants to charge £250 per hour to advise. Before I even contemplate finding this cash, I thought I would see if someone on this group might be able to help.

Thanks.
...

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Janey Ayoade

1 month ago

Janey Ayoade

This covid pandemic is not about chilling at home with family Francine. People are suffering... ...

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Janey Ayoade

1 month ago

Janey Ayoade

Francine Tiako. If a heavily infestation is not serious enough for you. Be it on your head if the whole house gets infested. Your attitude is so rude to a 79 year old pensioner ...

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Genesis Residents

2 months ago

Genesis Residents

twitter.com/GenesisHAaction/status/1341337437587517446?s=20 Tomorrow is the deadline for responses to #NHG section 20 for #QLTA on fire safety platform. If you have not sent in your observations (objections) yet and would like a copy of a template letter , please send your email address in private message. Please also check the NHG residents Caldding Action Group on Facebook as the template is posted there. ...

Notting Hill Genesis Residents 💚 on Twitter

twitter.com

“Tomorrow is the deadline for respsonses to #NHG section 20 for #QLTA on fire safety platform. If you have not sent in your observations (objections) yet and would like a copy of a template, please send a DM with your email address. Please also check the NHG residents CLAG on FB”
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Genesis Residents

2 months ago

Genesis Residents

Thank you Beck Lass for the information: For those worried about building safety there is a call out to residents. ...

Photo

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Genesis Residents

3 months ago

Genesis Residents

Is Notting Hill Genesis your Housing Association and are you a leaseholder with cladding or fire safety defects? If yes, there is a Notting Hill Genesis Cladding Action Group on Facebook, you can join here: www.facebook.com/groups/nhgcag ...

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Genesis Residents

3 months ago

Genesis Residents

A sad reality for many conned into the nightmare that is #SharedOwnership www.bbc.co.uk/news/business-55060294 ...

'My dream flat left me with a £20,000 repair bill'

bbc.co.uk

The government's shared ownership scheme has left some with rising fees and huge debts, BBC Panorama finds.
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